Helpdesk Customer Service Desk Administrator Job at InstantServe LLC, Chantilly, Loudoun County, VA

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  • InstantServe LLC
  • Chantilly, Loudoun County, VA

Job Description

Job Description:

Our Helpdesk Administrator directly interfaces with the customer and should consider themselves a Customer Service specialist. Daily duties will be to answer customer calls and assist them with computer related issues.



Key Duties and Responsibilities:
  • Primary contact point for resolution of network and operating system issues
  • Experience in Microsoft Windows Systems administration with Active Directory
  • Provide technical support, troubleshooting, and complex problem resolution to local and remote system users
Certifications Recommended:
  • Security + certifications a plus
InstantServe LLC

Job Tags

Local area,

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